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Customers Bank
Customers Bank describes itself as “a super-community bank,” meaning that it has considerable resources but offers small-town service. Headquartered in West Reading, Pa., it has over $22 billion in assets, plus locations primarily in in Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas. The bank offers several accounts with no monthly fe𒉰es and low minimum opening deposits. In addition to its in-branch products, the bank also offers two o🅷nline-only accounts with competitive interest rates.
Free checking and savings accounts
Competitive online savings account interest rates
Low minimum opening deposits
Fee and rate info hard to find online
Uncompetitive in-branch savinജgs accounts and CD interest rates
No credit cards or investments
- Year Founded 1997
- Official Website www.customersbank.com
- Banking Products Offered Savings, checking, CDs, MMA
- Customer Support Phone line: General customer service: Monday–Sunday, 9 a.m. to 6 p.m. (ES💦T), 866-476-2265; Ascent Money Market Savings or Ascent CD: 855-398-8159
Pros Explained
- Free checking and savings accounts: Customers Bank offers checking accounts and savings accounts with no monthly maintenance fees.
- Competitive online savings account interest rates: The Ascent Money Market Savings Account earns 1.50%. There are no fees on this account and you must have at least $25,000 in the account to earn this 澳洲幸运5开奖号码历史查询:annual percentage yield (APY).
- Low minimum opening deposits: Customers Bank requires a $50 or less opening deposit for many accounts. Several accounts can be opened for as little as $10.
Cons Explained
- Fee and rate info hard to find online: Finding information about fees and rates can be a challenge on the Customers Bank website. This makes it difficult for potential customers to evaluate whether to open an account or not.
- Uncompetitive in-branch savings accounts and CD interest rates: The interest rates on the primary accounts from Customers Bank are not competitive. To receive a competitive interest rate, customers need to open the online-only Ascent Money Market Savings Account.
- No credit cards or investments: If you’re looking for one bank to handle all of your banking and investment needs, this is not the bank for you. While some accounts have attractive features, Customers Bank does not offer investments, insurance, or credit cards.
Who Is Customers Bank Best For?
While Customers Bank should most likely appeal to consumers who live near one of its branches in 10 states, its online savings account is also a good option for consumers anywhere in ꩵthe U.S. This bank may be a good fit if you:
- Are searching for accounts with low minimum opening requirements
- Want to avoid monthly fees
- Desire an online savings 💎account with a competitive interest rate
- Need a checking account that will refund other bank ATM fees
What Does Customers Bank Offer?
Customers Bank offers several d♓eposit products that can meet your banking needs.
Checking Accounts
There is one checking account offered by Customers Bank, of which can be opened with a deposit of just $50. The Interest Checking has no monthly maintenance fees. Interest Checking accounts earn 1.00%, which incr🍌eases to 2.00% when you use di🌳re deposit or bill pay per statement cycle.
CUSTOMERS BANK CHECKING ACCOUNTS | |||
---|---|---|---|
ACCOUNT NAME | MINIMUM OPENING DEPOSIT | MONTHLY FEE | ANNUAL PERCENTAGE YIELD (APY) |
Free Checking | $50 | $0 | Up to 2.00% |
Savings Accounts
Important
The savings and money market preauthorized transfer limit of six occurrences per month has been suspended until further notice.
The Yield Shield Savings is the main savings account from Customers Bank. It can be opened with $25,000.
CUSTOMERS BANK SAVINGS ACCOUNT | |||
---|---|---|---|
ACCOUNT NAME | MINIMUM OPENING DEPOSIT | MONTHLY FEE | APY |
Yield Shield Savings | $25,000 | not available | 4.23% |
Money Market Accounts
Customers Bank offers one online money market savings account.
澳洲幸运🌌5开奖号码历史查🍷询:If you want to earn a competitive interest rate, open its online account. The Ascent Money Market Savings Account earns a competitive interest rate, but it requires at least $25,000 to earn interest.
CUSTOMERS BANK MONEY MARKET ACCOUNTS | |||
---|---|---|---|
ACCOUNT NAME | MINIMUM OPENING DEPOSIT | MONTHLY FEE | ANNUAL PERCENTAGE YIELD (APY) |
Ascent Money Market | $25,000 | $0 | 1.50% |
Certificates of Deposit (CDs)
There are some 澳洲幸运5开奖号码历史查询:certificates of deposit (CDs), various terms are available from Customers Bank, ranging from three months to five years. Although the website tells customers to contact the bank for terms, you can find the available CD terms and interest rates by reading the bank’s consumer disclosures.
There is a mi🅘nimu✤m deposit of $500 to open a CD with Customers Bank.
With CDs, you may withdraw the interest that is earned at any time. However, you cannot withdraw the principal from your account before maturity. You may request an early withdrawal, but approval is at the bank’s sole discretion and will incur a penalty ranging f♌rom three months of interest (terms up to one year) to 365 days of interest (terms greater than one year).
Other Financia🌞l Products Offered by Customers Bank
Customers Bank also offers select bank loans 💎and ac🅠count types for your banking needs. These include:
- Purchase Mortgages
- Refinance Mortgages
- 澳洲幸运5开奖号码历史查询:Home Equity Lines of Credit (HEL🌊OCs)
- Personal Loans
- Business Loans
Customers Bank Customer Service
Customers who need service on their accounts should contact their local branch. There are no branch hours listed on Customer Bank's website, so you should call before visiting. Some branches also require setting appointments before coming in.
Onnline banking assistance is available seven days a week from 8 a.m. to 11 p.m. EST at 866-476-2265. Digital banking customers for the Ascent Money Market Savings Account or Ascent💝 CD may call dedicated customer service at 855-398-8159.
Customers Bank also offers a mobile app for Apple (3.7 stars out of five stars, 80 ratings) and Android (3.7 stars out of five stars, 85 ratings).
How to Bank With Customers Bank
Many of Customers Bank’s accounts can be opened at a branch or online. However, some accounts are only available in one of those two ways. Although some branch accounts can be opened online, it seems that you can only do so once you have an established relatioꦬnship with Customers Bank, as there is no “Open Account” option from the primary website.
Verdict
Customers Bank offers economical checking and savings account options for customers looking to avoid monthly fees and start with a small deposit. Its in-branch interest rates are not competitive, but you can earn a better rate with its on⛦line-🃏only Ascent Money Market Savings and Ascent CD accounts.
If you live near one of its branches and loan offices, Customers Bank could be a good fit for you. The online-only savings account is a good option for customers who 💜want a competitive interest rate and can meet the minimum balance requirement.
Methodology
Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collect👍ed over 20 data points across more than 80 banks—including products available, interest rates, fees, and accessibility—to ensure that our content helps users make the right decision for their savings and banking needs.