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H&R Block vs. TurboTax vs. Jackson Hewitt. What’s the Difference?

Finding the best tax preparation service or software to meet your needs can be challenging, especially with the wide array of options today, including H&R Block, TurboTax, and Jackson Hewitt. H𒁏ere, we look at three top providers in this arena and how they compare. We take note of their strengths and weaknesses as well as their key features. That way, you can determine which software to use to help you file your taxes this year.

H&R Block vs. TurboTax vs. Jackson Hewitt. What’🌼s the Difference?
H&R Block vs. TurboTax vs. Jackson Hewitt🍷. What’s the Difference?

H&R Block


H&R Block

H&R Block

  • Federal filing fee: $60/$100/$125
  • State filing fee: $49
  • Free filing: Yes

At-a-Glance

H&R Block’s key differentiator in a crowded market is the scope of its tax advice and assistance. If you have questions about your return or income taxes, H&R Block offers help and a🔯ssistance via telephone, chat, email, video call, and even in person.

Pros & Cons

Pros
  • Lots of assistance options

  • Refund advance

  • Mobile app

Cons
  • In-app upsells 

  • Busy user experience

Overview

H&R Block has been preparing tax returns for people since 1955. In 2024, it filed more than 20 million of them. H&R Block's tax software offers more ways to get help than any of the tax software we researched.

Product Tiers

H&R Block offers th🐓ree different tiers of its software, with the pricier ones providing more capability to handle more complex tax situations. It also offers a free filing option for simple tax returns.

  • Deluxe ($60): Covers wage income and common deductions, such as for homeowners.
  • Premium ($125): Adds support rental income and other investments.
  • Pro ($125): Adds support for business owners, self-employed, and sole proprietors.

All three include expert help. For an additional fee, you can have a professional tax preparer do your taxes for you from your home, at an H&R Block office, or with a drop-off service⛦.

Note

H&R Block also provides downloadable versions of its software. Pricing is comparable to the online versions but does not include expert help. However, downloads include five free federal filings and one free state filing. Online versions incude a single federal filing and states 🌟cost extra. 

Tax Assistance and Customer Support

All product ti🎐ers include expert help, except for the free offering. You can access tax assi𝓰stance via live chat. Block also offers a helpful FAQ.

Accuracy and Audit Assistance

H&R Block offers several guarantees.

  • No Surprise Guarantee: Promises transparent pricing, process, audit assistance, and a mid-year check-in.
  • Maximum Refund Guarantee: Refunds the cost of the software (or preparer fee) if you discover an error that entitles you to a larger refund. Refiling is free.
  • 100% Accuracy Guarantee: Reimburses you for any IRS penalties or interest resulting from an error in your return.
  • 100% Satisfaction Guarantee: Refunds the cost of the software (or preparation fee), if you are unhappy with the product or service (you must notify Block within 60 days of purchase and before you file.
  • Audit Support Guarantee: Should you receive an IRS tax notice related to a return prepared by H&R Block, the company will help you understand and respond.

Additional Features

  • Refund advance: If you file with a tax preparer, H&R Block will provide you with an advance loan of up to $4,000. The loan has no fees or interest, and Block will arrange for repayment from your IRS refund. Note that this offer is not available throughout the tax filing season.
  • Mobile app: Block offers two apps: MyBlock, which helps you work with a tax preparer and a mobile tax preparation app.
  • Digital return storage: H&R Block holds on to your digital returns for six years.
  • Tax calculators, checklists, and filing status tracker: Tools to help you work on your return, and a tracker to see your return’s progress after you file.

H&R Block was founded by br♈others Henry an♐d Richard Bloch in 1955 and is headquartered in Kansas City, Missouri.

TurboTax


TurboTax Logo
  • Federal Filing: $70/$139
  • State Filing Fee: $64
  • Free filing: Yes

At-a-Glance

For many years, TurboTax has been synonymous with tax preparation software. This year, it was the top performer in Investopedia’s survey of the 澳洲幸运5开奖号码历史查询:best tax preparation software, scoring well in every category we evaluated.

Pros & Cons

Pros
  • Covers most tax situations

  • Lots of help options

  • Downloadable available

Cons
  • Aggressive upsells 

  • Opaque pricing

  • Busy user experience

Overview

Taxpayers have several good options for tax preparation software, but TurboTax is a good choi𝕴ce for most people because of its deep support of tax forms, abundance of support options, and many ease-of-use features. That said, TurboTax doesn’t make comparing its products or finding pricing details easy, esಞpecially if you’re only interested in its software and don’t require much assistance.

Product Tiers

TurboTax offers three tiers of its tax software an🔯d two tiers of assistance, including having your taxes prepared by a ꦫprofessional.

  • Free: This supports taxpayers filing the simplest returns with wage income and few forms and deductions.
  • Deluxe: For taxpayers with homes and many common deductions, this tier covers the appropriate tax forms and topics.
  • Premium: Self-employed people, gig workers, business owners, and people with investment income will opt for Premium.
Note

TurboTax offers downloadable versions of its software in four different fla🀅vors: Basic, Deluxe, Premier, a𝓰nd Home & Business, priced from $50 to $130. All allow for five free federal filings (and one state download, except Basic, which does not). State filing is an extra $45 fee.

Tax Assistance and Customer Support

TurboTax offe🌠rs users many free help channels, including in-app contextual help and an AI assistant. Online, there is a knowledge base and community forums. Users can also purchase live expert assistance. Finally, TurboTax will match you with a local professional tax preparer who can do the fili﷽ng for you.

Accuracy and Audit Assistance

Like other tax prepไ software providers, TurboTax offers several guarantees.

  • Tax Return Lifetime Guarantee: Backs your return’s calculations, your max refund, and provides audit support for seven years.
  • Maximum Refund Guarantee: TurboTax will refund the purchase price of the software if you get a larger refund (or lower tax due) using another tax preparation service.
  • 100% Accurate Calculations Guarantee: TurboTax covers the cost if you pay an IRS penalty (or interest) due to a calculation error.
  • Audit Support Guarantee: If the IRS audits your individual return, TurboTax will provide you with informational resources (but not representation).
  • Additional Guarantees: Full-Service Guarantee, Business Tax Guarantee, Expert-Approved Guarantee, Satisfaction Guarantee.

Additional Features

  • Refund advance: You can get your tax refund (up to $4,000) as soon as the IRS accepts your return. You must open a CreditKarma Money checking account to receive your refund advance.
  • Mobile app: You can do your taxes on your smartphone with the TurboTax mobile app.
  • Digital return storage: TurboTax will store a digital copy of your return on its servers for up to seven years.
  • Tax calculators, checklists, and filing status tracker: These tools and resources help you prepare your return and keep track of it after you file.

TurboTax is part of Intuit, which was founded in 1983 and is headquartered in Mountain View, Califor🐻nia.

Jackson Hewitt


Jackson Hewitt

 Jackson Hewitt

  • Federal Filing Fee: Software: $25; In-person: Varies
  • State Filing Fee: Included
  • Free Filing: No

At-a-Glance

You may have seen a Jackson Hewitt cubicle at your local Walmart. The company says it has 2,600 kiosks in Walmart and 5ꦍ,000 other l🥀ocations nationwide. Its online tax software allows you to do your taxes yourself.

Pros & Cons

Pros
  • Low-cost software

  • Live chat support

  • Lots of physical locations

Cons
  • Online software has limitations

  • Some pricing details unavailable online

Overview

Jackson Hewitt is recognized for its ubiquitous cubicles inside Walmart stores and its 5,000 locations na🦋tionwide. It also offers comprehensive tax preparation software that we believe is a good value at $25.

Product Tiers

Unlike many of its competitors that segment their customers into tiered software packages, Jackson Hewitt offers just one. It covers simple tax situations involving wage income and few deductions or credits to complex returns for self-employed people or people with investment o📖r rental income. State filing is ♏included in the software’s $25 price.

You may also opt for an in-person experience at one of Jackson Hewitt’s locations. You can even 𝓀simply drop off your documents and have a tax pro complete your return for you. For pricing you must contact your local office or Walmart location.

Tax Assistance and Customer Support

Jackson Hewitt offers its online software users several sꦺupport channels:

  • In-app help
  • Online knowledge base
  • Live online chat

You can also visit a Jackson Hewitt location for help with your online tax preparation or have one⛎ of the company’s prepare🦹rs do it for you.

Accuracy and Audit Assistance

  • 100% Accuracy Guarantee: If an error created by Jackson Hewitt’s software results in an IRS penalty or interest charges, Jackson Hewitt will pay both 
  • Maximum Refund Guarantee: If you get a bigger refund or a smaller tax bill using a competitor’s service, Jackson Hewitt will refund the cost of the software.
  • Satisfaction Guarantee: If you are unhappy with Jackson Hewitt Online, the company will refund your cost.
  • Transparent Pricing Guarantee: Jackson Hewitt will refund the difference if you pay more than $25 to file with Jackson Hewitt Online.

Additional Features

  • Refund advance: You can get your tax refund (up to $3,500) the same day you complete your return with Jackson Hewitt.
  • Digital return storage: Jackson Hewitt will store a digital copy of your return on its servers for up to 16 years.
  • Additional tax services: Jackson Hewitt provides many additional tax services, including audit representation, help with back taxes, IRS penalties and collections, and more.
  • Tax calculators, checklists, filing status tracker: Get help before you file and keep track of your return while the IRS processes it.

Jackson Hewitt was founded in 1983 and is based in Jersey City, New Jersey. Since its founding, it has filed 65 million tax returns and ha꧙s grown to more than 5,000 locations and 2,600 kiosks inside Walmart stores nationwide.

Compare TurboTax, H&🐽amp;R Block꧙, and Jackson Hewitt

Tax Preparation Service Cost Ease of Use Tax Assistance and Customer Support Accuracy and Audit Assistance Additional Features
2.0 3.8 4.3 4.8 4.8
1.9 3.8 4.8 3.6 4.4
3.0 2.7 3.6 4.0 4.0

* Star ratings are on a scale of 1-5, encapsulating hundreds of data points collected and analyzed by Investopedia researchers.

The Bottom Line

H&R Block, TurboTax, and Jackson Hewitt offer digital and expert tax preparation services. Of the three, TurboTax offers the most robust software solution, although H&R Block’s offering is compelling, too. Meanwhile, Jackson Hewitt and H&R Block both have more extensive bric꧒k-and-mortar presences than TurboTax does. H&R Block and Jackson Hewitt offer additional tax services, like responding to IRS letters or dealing with IRS penalties and collections that TurboTax doesn’t. H&R Block also provides small business accounting and related services if you’re looking for a broader range of financial management than tax preparation.

Why Trust Us

To conduct our review of 澳洲幸运5开奖号码历史查询:the best tax preparation software, which informs this comparison, Investopedia researchers collected data on 46 factors from each of seven popular tax prepara👍tion software applications. We used this information to evaluate each application on price, tax-related help and assistance, ease of use, and more as part of our mission to provide unbiased, comprehensive reviews and help readers make the right financial decisions. Investopedia launched in 1999 and has been researching and evaluating tax preparation software since 2021.

A woman sits at a table with a laptop and a calculator looking at her financial documents.

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